Privacy Policy

At Diyafa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Diyafa hotel booking platform, including our website and related services. By accessing or using Diyafa, you agree to the practices described in this policy.

• We collect personal information that you voluntarily provide to us when creating an account, making a hotel reservation, contacting customer support, or subscribing to our communications. This information may include your name, email address, phone number, payment details, and booking preferences.
• Diyafa uses your information to process bookings, manage payments, communicate with you about your reservations, provide customer support, improve our platform, and personalize your experience. We may also use your data to send service-related notifications and promotional offers, where permitted by law.
• We may share your information with hotels, payment processors, and trusted third-party service providers solely for the purpose of completing your bookings and delivering our services. Diyafa does not sell or rent your personal data to third parties for marketing purposes.
• We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
• You have the right to access, update, or delete your personal information, as well as to object to or restrict certain processing activities. You may exercise these rights by contacting us through the support channels provided on the Diyafa platform.

Diyafa may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the platform after such changes constitutes acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy, please contact us through our official support channels.